Lacey's Baby Co. Ltd
14 Fairfield Road
St Leonards on Sea
East Sussex
TN37 7UA

Tel: 01273251091 (orders can only be placed online)

Registered in England and Wales with Company No. 06576618

Payments

When you register details with us, make an order or access account details, we use a secure server. Any data you give us is encrypted using a 'Secure Socket Layer' (SSL) session. SSL is an industry standard and is one of the best ways to ensure Internet messages are not intercepted.

When using a secure connection a small padlock will be displayed in the right hand corner of your browser's address bar and the web address will begin https://

You can pay online instantly with Paypal, Click & Buy or Google Checkout using a Credit or Debit Card

You can also pay using PayOffline which allows you to pay with cash or a debit card at your local Post Office or Payzone Outlet and allows you the benefit of shopping online without entering any payment details but also is a much quicker way of paying than using a Cheque for more details click here. You can also pay with a Cheque or Paypal eCheque, however no goods will be despatched until we have received cleared funds which can take between 7-14 working days.

When you pay online all orders are risk checked, these checks include using the purchasers IP address in relation to the billing address and if you request your order to be sent to another address other than that of the billing address. If your order fails any of these checks your order may be delayed and possibly cancelled, we carry out additional security checks on all orders that fall in to this category regardless of value and therefore the despatch of your order may be delayed by 1-3 days until the checks are completed. If we have to cancel your order we will refund your payment and send you an email as to why we are unable to process your order.

Refunds

All refunds for returned or damaged goods will normally be carried out within 48 hours of the items being returned, all items must first be inspected on return before a refund is issued.

If you need to contact Lacey's Baby Co. Ltd regarding any payment made please use the contact us page to email us, all enquiries are normally dealt with within 24 hours and are given our highest priority.

If you have paid using Click & Buy and a refund has been made your funds will be credited back to your Click & Buy online account, please refer to the Click & Buy site for full details about how your account works and terms of service click here for more details